Product Registration
The most important step of the backend process is to register the purchased product.
Customer goodwill and Warranty Expense is affected by an accurate registration. Do you sell your product through dealers? How do you determine when the warranty period started? The ability to follow the process of your product from manufacture to its registration is paramount in initializing a good rapport with your customer and maintaining audit trails.
P.A.R.T. gathers this information during the product registration process and by matching the product against your records allows seamless entry into your system. The customer provides the data in a non-invasive manner. Based on a set of business rules, your employees do not need to be involved in the process. They will receive notification if something is amiss. It is estimated that 99% of your products can be registered programmatically. P.A.R.T. assures the availability of this data throughout the integrated data structure.